Frequently Asked Questions

Find Answers Here!

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When do you run your tours?

We run our tours 7 days a week except on those days when the venues are closed, they are Good Friday, Christmas Day, Boxing Day, New Year’s Day and Anzac Day.

Public Holidays are subject to availability.

Do I need to book?

Yes, bookings are essential to reserve your place on the tours.

Do you have wheelchair accessibility?

No, at this stage our vehicles unfortunately do not have wheelchair access facilities and we apologise for the inconvenience. 

We endeavour to have disabled access in the future.

Can I drink alcohol on the tour bus?

No alcohol is permitted to be consumed in the vehicle in accordance of the Liquor Licensing Act 119(4) (a).

As our commitment to be responsible hosts and to protect our Tour Operators licence, we do not allow eskies to be brought onto the Tour vehicle, due to lack of space.

Bottled water is supplied free of charge. Reasonable amounts of wine bought on tour will be kept in a safe place and handed back at the end of the tour.

If alcohol is opened/consumed on the bus, the driver is authorised to stop the tour and ask those offending passengers to disembark immediately.

There will be no refund of any part of the tour that has not been completed due to this occurrence.

Please be aware that the venues also have a responsible duty of care to all guests and will not accept anti-social behaviour.

They have the right to exercise their discretion not to serve individuals or groups alcohol and to ask people to leave their premises.

Our commitment is for you to have an enjoyable and safe outing on all our tours with due regard to the venues and to the members of the public.

Best tours in Mandurah, Perth & South West WA
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Are your tours just for tourists and visitors to Perth?

Our tours are tailored to suit tourists, visitors, corporate and resident guests from all over WA, Australia and internationally.

Can I bring more than one child on tour?

We provide one booster seat and one baby seat per tour and if you require further child restraint seats – feel free to provide your own.

Please note any additional seat/s placed in the vehicle shall be the responsibility of the parent/guardian.

Are Halal, Kosher or speciality dietary requirement meals available on tours?

Yes, we will endeavour to accommodate special dietary requirements from venues as far as possible, provided they are discussed and confirmed before booking a tour.

Do you offer non-alcoholic/drinking tours?

Yes, we do and all tours can be customised for non-drinking guests.

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Can a tour be customised?

Yes, every tour can be customised to suit your selections.

We pride ourselves on being extremely flexible and are able to offer alternative ideas for tours if you would like.

What other options are available on Romance Tours?

We are able to offer restaurant bookings and ideas (Free), a luxurious hamper for $140 (includes top shelf Moet champagne, mixed nuts and a box of chocolates).

A professional photographer can be arranged for an additional fee as well.

Bouquets of flowers or gifts can be arranged for an extra fee as well – leaving you to enjoy the tour knowing we have taken care of everything.

 

Do you cancel tours?

On occasion we, unfortunately, do have to cancel tours, this can be due to unforeseen circumstances as a result of possible severe storms in winter and or possible bush fires forcing road closures etc.

If this happens, in the first instance we will transfer you to a different tour which is confirmed, or worst-case scenario – offer a full refund.

Can you provide assistance with accommodation in the Mandurah/Peel region?

Yes, we have a vast amount of assorted accommodation options available.  Just give us a call or email us.